JCO Investments ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms & Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and mailing address when you submit forms, book consultations, request information, or otherwise provide it to us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of your consent and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Consultation and Service Data
If you schedule a consultation or use our services, we may collect information related to those interactions.
3. How We Use Your Information
We use your information to:
Provide requested services and customer support.
Send consultation confirmations and appointment reminders.
Send SMS and email communications that you have explicitly consented to receive.
Improve our website and customer experience using analytics.
Maintain compliance records related to SMS consent and opt-outs.
Protect our business and users, including fraud prevention and security monitoring.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted vendors who help us provide our services, including SMS delivery providers, email service providers, scheduling platforms, customer support systems, and analytics providers. These providers may only use your information to perform services on our behalf.
Legal Requirements
We may disclose information when required by law or when necessary to protect the rights, safety, and security of JCO Investments, our customers, or others.
Business Transfers
If JCO Investments is involved in a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction. Any successor organization will be required to honor this Privacy Policy.
Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors providing support services, such as customer service and messaging delivery. All other use cases exclude SMS originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message, and no additional SMS messages will be sent unless you opt in again.
Email Opt-Out
You may unsubscribe from marketing emails by clicking the unsubscribe link included in any marketing email.
Access and Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Last Updated date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact: